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The small print
Last updated: July 2026
At Tixinfo.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information when you visit www.tixinfo.com (the "Site").
This policy applies to visitors of our website. It does not apply to third-party websites (such as ticket sellers) that you may visit via links on our Site.
We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:
We do not require you to create an account, and we do not collect names, payment details, or other directly identifying information through this Site.
We will only use your personal data when the law allows us to. Most commonly:
We use Google Analytics 4 to understand where visitors come from and how the Site is used in aggregate — pages visited, traffic sources, and which marketplace links are clicked. It sets first-party cookies (such as _ga) to distinguish returning browsers; the data is processed by Google as described in Google's Privacy Policy.
We use Microsoft Clarity to understand how visitors use the Site — through heatmaps, session replays, and interaction data such as clicks, scrolling, and page visits. Clarity sets first-party cookies (such as _clck and _clsk) to recognise a returning browser, and the data it captures is processed by Microsoft as described in the Microsoft Privacy Statement. We use this information solely to improve the Site: session replays mask typed input, we run no advertising or ad-targeting features, and we do not use analytics data to identify you personally. You can prevent this collection by blocking cookies or scripts for tixinfo.com in your browser settings.
To order events by relevance, we may use (a) your approximate location (city level), derived at our hosting provider's edge from your IP address for sorting only and never stored by us, and (b) a small preference record (categories, cities, and artists you have viewed) kept in your own browser's local storage. This record never leaves your device, is not linked to any account or identifier, and you can erase it at any time by clearing your browser data. We build no server-side profiles; the only third-party analytics tools we use are Google Analytics and Microsoft Clarity, described above.
US residents (including California CCPA/CPRA): we do not sell or share personal information as those terms are defined by law, and we build no server-side profiles. Analytics data (described above) is used only to improve the Site, and you can block it in your browser at any time. You may contact us at any time to ask what, if anything, is associated with your visit.
EU/UK visitors: where GDPR applies, you have rights of access, rectification, erasure, restriction, portability, and objection. To exercise any of these rights, contact said@tixinfo.com.
Questions about this policy: said@tixinfo.com